Unlike those in New York City who were completely taken by surprise, those in Washington, DC, followed the news coming out of New York and realized than unaccounted-for flights still in the air would likely target significant, symbolic and strategic sites in the nation's capital - including the Pentagon. In the chaos that followed after Flight 77 struck the Pentagon, a group of workers inside crawled through black smoke and pools of jet fuel looking for an exit, only to find themselves trapped behind a newly installed blast-proof window that was impossible to break open; emotional clashes over jurisdiction would break out between Pentagon personnel and first responders trying to find survivors in the wreckage; smoke threatened to incapacitate the National Military Command Center; and an unaccounted-for plane would pose the threat of yet another strike.
Among those interviewed in the film are those who experience the attack first-hand: Steve Carter, assistant building operations manager at the Pentagon; first responders Mike Regan, Alan Wallace and Ed Hannon; Pentagon personnel Captain William J. Toti (U.S. Navy, retired) and Colonel Marilyn Wills (US Army, retired); air traffic controller Colin Scoggins; structural engineer Leo Titus; and Washington Post reporter Steve Vogel.
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